{"id":3,"date":"2026-05-11T18:50:38","date_gmt":"2026-05-11T18:50:38","guid":{"rendered":"https:\/\/groupeblaissynergie.com\/?page_id=3"},"modified":"2026-07-01T13:30:20","modified_gmt":"2026-07-01T17:30:20","slug":"politique-confidentialite","status":"publish","type":"page","link":"https:\/\/groupeblaissynergie.com\/en\/politique-confidentialite\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e7472a9 e-con e-atomic-element e-flexbox-base e-e7472a9-f58a9df banniere-titre-page\" data-id=\"e7472a9\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"e7472a9\">\n    \t\t\t<h2 data-interaction-id=\"0e3518f\" class=\"Text-H1 e-0e3518f-04b489c e-heading-base\" data-e-type=\"widget\" data-id=\"0e3518f\">Privacy Policy<\/h2>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-232ddf6 e-con e-atomic-element e-flexbox-base section-blanc\" data-id=\"232ddf6\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"232ddf6\">\n    \t\t<div class=\"elementor-element elementor-element-d8aee3b elementor-widget elementor-widget-text-editor\" data-id=\"d8aee3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>At Groupe Blais Synergie, we place great importance on protecting the personal information of our clients, employees, and representatives. In accordance with the Act respecting the protection of personal information in the private sector, we are committed to maintaining the confidentiality of personal information collected in the course of our activities. Our Privacy Policy is intended to inform you about our practices regarding the collection, use, disclosure, retention, and protection of your personal information. By providing us with your personal information, you agree to the terms of this policy and authorize us to process your information in accordance with it.<\/p>\n<p>\u00a0<\/p>\n<h3><strong>1. Consent<\/strong><\/h3>\n<p><u>1.1 Commitment to Privacy<\/u><\/p>\n<p>We are committed to protecting the privacy of our users. We collect and use personal information only with their explicit consent and in compliance with applicable laws.<\/p>\n<p><u>1.2 Acceptance of the Terms of Our Policy <\/u><\/p>\n<p>By accessing our website at <a href=\"https:\/\/groupeblaissynergie.com\/en\/\">https:\/\/groupeblaissynergie.com\/<\/a> or by providing us with personal information, you agree to the terms of our Privacy Policy. This includes your consent to the collection and use of your personal information in accordance with this policy.<\/p>\n<p><u>1.3 Right to Withdraw Consent<\/u><\/p>\n<p>You have the right to withdraw your consent at any time. However, this may be subject to certain legal or contractual restrictions. We will inform you of the possible consequences of withdrawing your consent, such as our inability to provide certain products or process certain requests. Your decision to withdraw consent will be recorded in our files.<\/p>\n<p><u>1.4 Exceptions to the Consent Requirement <\/u><\/p>\n<p>In certain exceptional circumstances, we may collect, use, or disclose personal information without obtaining your prior consent. This may occur in situations where legal, medical, or security requirements make obtaining your consent impossible or impractical. These situations include, but are not limited to, suspected breaches of contract, the prevention or detection of fraud, or law enforcement requirements.<\/p>\n<p>\u00a0<\/p>\n<h3><strong>2. Collection of Personal Information<\/strong><\/h3>\n<p><u>2.1 We collect personal information through various means, such as:<\/u><\/p>\n<ul>\n<li>Emails and communications with our customer service department<\/li>\n<li>Cookies and similar technologies on our website<\/li>\n<\/ul>\n<p><u>2.2 We may also collect information through third parties, such as:\u00a0 <\/u><\/p>\n<ul>\n<li>A digital marketing company that analyzes user behaviour on our website.<\/li>\n<li>An IT security service provider that monitors threats and protects data.<\/li>\n<li>A customer relationship management (CRM) company that helps organize and analyze interactions with clients.<\/li>\n<\/ul>\n<p><u>2.3 We may use advanced technologies to collect personal information, including to identify, locate, or profile our clients (for example, to create consumer profiles). However, we are committed to protecting our clients\u2019 privacy:<\/u><\/p>\n<ul>\n<li><strong>Responsible use of technology:<\/strong> We use these technologies solely to improve our services and better understand our clients\u2019 needs.<\/li>\n<li><strong>Activation of features: <\/strong>By default, these features are disabled to protect data privacy. Our clients always have the choice of whether or not to enable these features based on their preferences.<\/li>\n<\/ul>\n<p>We are committed to being transparent about the use of these technologies and respecting our clients\u2019 privacy choices.<\/p>\n<p>\u00a0<\/p>\n<h3><strong>3. Types of Personal Information Collected<\/strong><\/h3>\n<p><u>3.1 We collect various types of data, including but not limited to:<\/u><\/p>\n<ul>\n<li><strong>Personal identifiers<\/strong> (name, email address, telephone number)<\/li>\n<li><strong>Technical or digital information<\/strong> (IP address, online activities)<\/li>\n<\/ul>\n<p><u>3.2 Children\u2019s Privacy<\/u><\/p>\n<p>We do not knowingly collect or solicit personal information from children under the age of 14. By using our website, you represent that you are at least 14 years old. If you are under the age of 14, please do not attempt to send us any personal information. If we discover that we have inadvertently collected personal information from a user under the age of 14, we will attempt to immediately delete that information from our files and records. We also encourage minor users of the website who are 14 years of age or older to obtain permission from their parents or guardians before submitting any personal information about themselves online.<\/p>\n<p>\u00a0<\/p>\n<p>If you believe that a child under the age of 14 has provided us with personal information, please contact us using the contact information provided in the section below.<\/p>\n<p>\u00a0<\/p>\n<h3><strong>4. Use of Personal Information<\/strong><\/h3>\n<p><u>4.1 We use your personal information for a range of essential activities:<\/u><\/p>\n<ul>\n<li><strong>Responding to inquiries:<\/strong> To respond effectively to your requests and inquiries.<\/li>\n<li><strong>Human resources management:<\/strong> For internal human resources management and administration, recruitment, employment contracts, and service agreements.<\/li>\n<li><strong>Improving the user experience:<\/strong> To operate, maintain, and improve our website, personalize your online experience, and provide requested services and information.<\/li>\n<li><strong>Marketing communications:<\/strong> To send relevant information, special offers, and news, with the option to unsubscribe at any time.<\/li>\n<\/ul>\n<p>These uses are intended to enhance your experience with our services and facilitate effective interaction with our organization.<\/p>\n<p><u>4.2 We offer various options that allow you to control and limit the collection of your personal information. These options include:<\/u><\/p>\n<ul>\n<li><strong>Communication preferences:<\/strong> You may choose to receive our communications through various means (telephone, SMS, email) or opt out entirely.<\/li>\n<li><strong>Account settings:<\/strong> When creating an account on our website, you have the option not to participate in certain services or loyalty programs.<\/li>\n<li><strong>Cookie management:<\/strong> Our website allows you to refuse or customize the use of cookies. Please note that blocking certain cookies may affect the accessibility and functionality of our website.<\/li>\n<li><strong>Granular consent: <\/strong>In most situations where we collect personal information for specific purposes, you have the option to consent only to certain uses of your data.<\/li>\n<\/ul>\n<p>It is important to note that some of these options may limit your access to all features of our service. For example, if you refuse certain cookies, some parts of our website may not function as intended, or if you choose not to create an account, certain personalization features may not be available.<\/p>\n<p>\u00a0<\/p>\n<h3><strong>5. Sharing and Disclosure of Personal Information<\/strong><\/h3>\n<p><u>5.1 Personal information collected by our organization is accessible to specific categories of our staff and certain partner organizations for the purpose of efficiently providing our products and services. For example:<\/u><\/p>\n<ul>\n<li><strong>IT Department:<\/strong> Accesses technical data for support and maintenance.<\/li>\n<li><strong>Marketing Department:<\/strong> Uses data for advertising campaigns and market research.<\/li>\n<li><strong>Personal Information and Data Security Officers:<\/strong> Access information to ensure data security and protection against unauthorized access or cyberattacks.<\/li>\n<li><strong>Legal Consultants:<\/strong> Use data to ensure compliance with applicable laws and regulations.<\/li>\n<li><strong>Cloud Service Providers:<\/strong> Host data on secure servers, enabling information storage and retrieval.<\/li>\n<li><strong>Research and Development Partners:<\/strong> Access certain data to collaborate on new innovations or improvements to products\/services.<\/li>\n<\/ul>\n<p>We ensure that this information is used exclusively for the stated purposes and in accordance with confidentiality requirements. Data transfers outside Quebec are carried out as part of international collaborations while ensuring adequate protection of personal information in accordance with applicable laws.<\/p>\n<p>\u00a0<\/p>\n<h3><strong>6. <\/strong><strong>Links to Other Websites<\/strong><\/h3>\n<p><u>6.1 Our website may contain links to third-party websites.<\/u><\/p>\n<p>When you follow these links, you leave our website. Information exchanged at that point is no longer subject to our Privacy Policy. We recommend reviewing the privacy statements of other websites you visit before providing any information.<\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<h3><strong>7. Security of Personal Information<\/strong><\/h3>\n<p><u>7.1 Security Measures for the Protection of Personal Information<\/u><\/p>\n<p>To ensure the security and confidentiality of personal information, Groupe Blais Synergie implements rigorous security measures covering both physical and technological aspects. Examples include:<\/p>\n<ul>\n<li><strong>Physical security:<\/strong> Use of electronic locking systems and security locks for access to offices, cabinets, and filing cabinets, installation of surveillance cameras, and restricted access to areas where personal information is stored.<\/li>\n<li><strong>Access controls:<\/strong> Restricting access to personal information to authorized employees only.<\/li>\n<li><strong>Staff training:<\/strong> Regularly educating staff on data security best practices.<\/li>\n<li><strong>Data encryption:<\/strong> Protecting sensitive data using advanced encryption techniques.<\/li>\n<\/ul>\n<p>These measures are intended to protect personal information against unauthorized access, use, or disclosure and to maximize its integrity and confidentiality. Although we make every effort to protect your personal data, it is important to keep in mind that no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.<\/p>\n<p>\u00a0<\/p>\n<p><u>7.2 Commitment of Staff and the Board of Directors<\/u><\/p>\n<p>Every employee, director, volunteer, independent contractor, or ad hoc advisor serving on committees of our Board of Directors agrees to respect the personal information we collect. In addition, these individuals agree to maintain the confidentiality of information specific to our activities and not to disclose it or use it for personal purposes or for the benefit of others. This commitment begins when the employee, director, volunteer, independent contractor, or ad hoc advisor assumes their duties and continues indefinitely.<\/p>\n<p>\u00a0<\/p>\n<h3><strong>8. Retention and Destruction of Personal Information<\/strong><\/h3>\n<p>We will retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use it to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal policies.<\/p>\n<p>We will also retain usage data for internal analysis purposes. This data is generally retained for a shorter period, unless it is used to enhance security or improve the functionality of our website, or unless we are legally required to retain it for a longer period.<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<h3><strong>\u00a09. <\/strong><strong>Your Rights<\/strong><\/h3>\n<p><u>9.1 Recognition and Respect of Your Rights <\/u><\/p>\n<p>As part of our Privacy Policy, we recognize and respect the fundamental rights of individuals whose personal information we hold. These rights include:<\/p>\n<ul>\n<li><strong>Right of access:<\/strong> Individuals have the right to access the personal information we hold about them. For example, a client may request to see the data collected when they registered for our service.<\/li>\n<li><strong>Right to rectification: <\/strong>If information is inaccurate or incomplete, individuals may request that it be updated. For example, an employee may request that an incorrect mailing address in our records be corrected.<\/li>\n<li><strong>Right to de-indexation:<\/strong> Individuals may request that their personal information cease to be disseminated or that any hyperlink associated with their name be de-indexed if such dissemination causes them harm or violates the law or a court order. This right to erasure or to be forgotten allows individuals to control the availability of their personal information on the Internet.<\/li>\n<li><strong>Right to file a complaint:<\/strong> Individuals who have concerns regarding the processing of their data may file a complaint in accordance with our established process.<\/li>\n<\/ul>\n<p>Subject to applicable laws, upon receiving a written request from an individual and after verifying their identity, we will inform the individual whether we hold personal information about them and provide them with access to that information.<\/p>\n<p>We may deny an individual access to their information in accordance with applicable laws, in which case we will provide the reasons for the denial.<\/p>\n<p>To facilitate the exercise of these rights, the contact information for our Privacy Officer is clearly provided for any questions or concerns. These measures ensure that individuals can exercise their rights with confidence and transparency.<\/p>\n<p>\u00a0<\/p>\n<h3><strong>10. <\/strong><strong>Changes to the Policy<\/strong><\/h3>\n<p>This policy may be updated to reflect changes in our practices or legal requirements. Any changes will be published on our website. We encourage you to review this Privacy Policy regularly to stay informed of any changes.<\/p>\n<p>\u00a0<\/p>\n<h3><strong>11. Contact<\/strong><\/h3>\n<p><strong>Any request or question regarding this Privacy Policy may be sent to the person responsible for the protection of personal information at the following contact information:<\/strong><\/p>\n<ul>\n<li>By email: <span data-teams=\"true\"><a id=\"menur5is\" class=\"fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn\" title=\"mailto:pierre.lessardblais@blaissynergygroup.com\" href=\"mailto:pierre.lessardblais@blaissynergygroup.com\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Lien pierre.lessardblais@blaissynergygroup.com\">pierre.lessardblais@blaissynergygroup.com<\/a><\/span><\/li>\n<li>By phone: 819 290-1436<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p>Effective date of the policy: September 14, 2023<\/p>\n<p>Last updated: June 11, 2026<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Chez Groupe Blais Synergie, nous accordons une grande importance \u00e0 la protection des informations personnelles de nos clients, employ\u00e9s et repr\u00e9sentants. Conform\u00e9ment \u00e0 la loi sur la protection des renseignements personnels dans le secteur priv\u00e9, nous nous engageons \u00e0 pr\u00e9server la confidentialit\u00e9 des renseignements personnels collect\u00e9s dans le cadre de nos activit\u00e9s. Notre politique de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politique de confidentialit\u00e9 - Groupe Blais Synergie<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de confidentialit\u00e9 - Groupe Blais Synergie\" \/>\n<meta property=\"og:description\" content=\"Chez Groupe Blais Synergie, nous accordons une grande importance \u00e0 la protection des informations personnelles de nos clients, employ\u00e9s et repr\u00e9sentants. 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